Frequently Asked Questions
Can I pay quarterly or annually? Can I make a one-time payment?
For simplicity, we bill our customers with recurring monthly payments. However, there are times when it is more convenient to make a one-time payment. For example, you might want to pay at a different interval, such as quarterly or annually. Or you might be having trouble getting your credit card accepted, as certain financial institutions don't allow their cards to be used for online recurring payments.
To accomodate these cases, we provide the option to prepay for your account for any number of months. During this time your regular monthly payments will be suspended. After your prepaid term has expired, you can either choose to prepay again, or your monthly payments will automatically resume.
You can make a one-time payment from the Billing tab of your Account Settings page.
