Frequently Asked Questions

Using SSH to access repositories from Windows is less straightforward than on Mac or Linux as Windows does not come with an SSH client. We suggest using either the PuTTY or OpenSSH third-party clients. We have found a couple of good tutorials that will help.

• Git via SSH on Windows
• Mercurial via SSH on Windows (additional tutorial)
• Subversion via SSH on Windows

Note that if you use PuTTY, you will need to run the following command first:

plink -agent subdomain.repositoryhosting.com

Enter "svn", "git" or "hg" (depending on your repository type) when prompted for a username. Then press "y" when prompted to cache the server's key. If you have trouble using PuTTY, as some of our customers have, you will want to try using OpenSSH instead.